Social Media
From service highlights to rider stories, I produce short-form video content that brings LA Metro's transit benefits to life — built for TikTok and Instagram Reels. I created and produced The Metro-Ologist, a weekly segment connecting LA Metro riders with transit updates, weather, and weekend events across the system. Published every week on Facebook, Instagram, and TikTok.
Social Media Service Alerts
I manage real-time social media alerts covering service disruptions, delays, and detours — and lead community engagement by responding to rider questions, concerns, and feedback across platforms.
